Returns and Exchanges

Returns

We can accept returns from both UK and International customers as long it is within 30 days of placing your order. Please enclose your original order slip, dispatch note or order number and post back to the address below.

UK, Ireland & Rest of Europe
Bshirt, 4 Castle Street, Totnes, Devon, TQ9 5NU.

Germany & Sweden
Ezi Returns - The Bshirt, Industriestraße 30, 21394 Kirchgellersen.

Netherlands
Ezi Returns - The Bshirt, Euregioweg 350, 7532 SN Enschede, The Netherlands.

France
Ezi Returns - The Bshirt, Avenue Jean Jaurès, Bagneres de Luchon, 31110.

Spain
IMX - The Bshirt, Calle Diamante 19, P.I. La Ermita, 29603 Marbella, Malaga.

Australia & New Zealand
BA Trading - Ezi - The Bshirt, 143 Tranquil drive, Carramar WA 6031, Australia.

UAE
Toil & Tinker - EZI - The Bshirt, Warehouse 11, Al Quoz Industrial Area 1, Al Asayel Street, Dubai, UAE.

America & Canada
Bshirt, 7 Heather Glen Lane, Delran, New Jersey , 08075, USA.

Because we are a small business we regret we cannot offer a pre-paid returns label. You must pay the postage to send the items back to us. We cannot take responsibility for items posted back to us without the proper postage paid.

Please be aware - if you return items purchased during a multi-buy discount which was based on cart value (ie: buy 2 get x% off) then your remaining cart MAY NO LONGER QUALIFY for the discount or free shipping threshold. 

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. 

Items are only eligible for refunds if they are unworn and in original packaging. 

Please be aware - if you return items purchased during a multi-buy discount which was based on cart value (ie: buy 2 get x% off) then your remaining cart MAY NO LONGER QUALIFY for the discount or free shipping threshold. 

Late or missing refunds

Refunds can take 10 working days to process once received at Bshirt HQ.
If you still have not received your refund yet, please contact us at eu@thebshirt.co.uk

Exchanges

We are more than happy to process exchanges and pride ourselves on excellent customer service. If you are wishing to exchange an item please return the unwanted item and indicate on the order slip which item you would like to exchange it for. 

If you need to exchange it for the same item, make a note on your order slip and post back to the address below.

UK, Ireland & Rest of Europe
Bshirt, 4 Castle Street, Totnes, Devon, TQ9 5NU.

Germany & Sweden
Ezi Returns - The Bshirt, Industriestraße 30, 21394 Kirchgellersen.

Netherlands
Ezi Returns - The Bshirt, Euregioweg 350, 7532 SN Enschede, The Netherlands.

France
Ezi Returns - The Bshirt, Avenue Jean Jaurès, Bagneres de Luchon, 31110.

Spain
IMX - The Bshirt, Calle Diamante 19, P.I. La Ermita, 29603 Marbella, Malaga.

Australia & New Zealand
BA Trading - Ezi - The Bshirt, 143 Tranquil drive, Carramar WA 6031, Australia.

UAE
Toil & Tinker - EZI - The Bshirt, Warehouse 11, Al Quoz Industrial Area 1, Al Asayel Street, Dubai, UAE.

America & Canada
Bshirt, 7 Heather Glen Lane, Delran, New Jersey , 08075, USA.

Gifts

If an item was purchased with a gift certificate and shipped directly to you, you’ll receive store credit for the value of your return. Once the returned item is received, a store credit note will be issued to you.

Shipping

You are responsible for paying the shipping costs to return your item. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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